Vev incident
Content seem to disappear or not retain the changes you recently made.
Vev experienced a minor incident on August 24, 2022 affecting Platform, lasting 23h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 24, 2022, 02:10 PM UTC
We’re currently experiencing a caching issue that makes it appear that content in your project is missing. Rest assured that it’s not gone, it’s just not visible. We’re actively working on a fix. In the meantime, working from an incognito tab will resolve the issue.
- monitoring Aug 24, 2022, 03:14 PM UTC
We have deployed a fix for this issue and will be monitoring the situation. If you are still having issues with content that seems to disappear or not be in the place you expected it, please contact Vev support by using the bottom-right in-app help bubble.
- monitoring Aug 25, 2022, 07:20 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 25, 2022, 01:47 PM UTC
The caching issue reported yesterday has been resolved. Contact Vev Support if you have any further issues or questions.