Vev incident

Publish error

Minor Resolved View vendor source →

Vev experienced a minor incident on November 2, 2023 affecting Publishing, lasting 13d 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 01:32 PM UTC
Resolved
Nov 15, 2023, 09:54 PM UTC
Duration
13d 8h
Detected by Pingoru
Nov 02, 2023, 01:32 PM UTC

Affected components

Publishing

Update timeline

  1. investigating Nov 02, 2023, 01:32 PM UTC

    We are currently aware of an issue where attempts to publish are resulting in blank content. The issue seems to be related to Cloudflare's system, and our team is actively investigating the cause and working towards a resolution.

  2. investigating Nov 02, 2023, 01:32 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 02, 2023, 02:08 PM UTC

    We have identified that this issue is due to Cloudflare's outage, and we are currently working to find a solution.

  4. identified Nov 02, 2023, 02:26 PM UTC

    We have resolved the issue that resulted in pages being published as blank, but we continue to face errors with publishing due to the Cloudflare outage.

  5. monitoring Nov 03, 2023, 07:05 AM UTC

    Publishing operations seem to have normalized after the Cloudflare outage; we suggest you republish any impacted project, and contact our support team for any help while we continue to monitor progress.

  6. monitoring Nov 03, 2023, 08:50 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Nov 15, 2023, 09:54 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Nov 15, 2023, 09:54 PM UTC

    This incident has been resolved.