Vev incident

Infinite loader when opening platform

Critical Resolved View vendor source →

Vev experienced a critical incident on December 13, 2024 affecting Platform, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 11:27 AM UTC
Resolved
Dec 13, 2024, 12:30 PM UTC
Duration
1h 2m
Detected by Pingoru
Dec 13, 2024, 11:27 AM UTC

Affected components

Platform

Update timeline

  1. identified Dec 13, 2024, 11:27 AM UTC

    The isse has been identified and developers are working on a fix

  2. monitoring Dec 13, 2024, 11:33 AM UTC

    We have implemented a fix, and the platform should now be working. Please try reloading your browser window. We are actively monitoring the situation to ensure everything remains stable. Thank you for your patience!

  3. resolved Dec 13, 2024, 07:15 PM UTC

    No reports about further issues have been received, so we assume all issues has been resolved