Vero incident

Email preview and email processing delays

Notice Resolved View vendor source →

Vero experienced a notice incident on June 3, 2021 affecting Transactional emails and Vero 1.0: Newsletter processing and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2021, 02:01 PM UTC
Resolved
Jun 03, 2021, 04:14 PM UTC
Duration
2h 12m
Detected by Pingoru
Jun 03, 2021, 02:01 PM UTC

Affected components

Transactional emailsVero 1.0: Newsletter processingWorkflowsBehavioral emails

Update timeline

  1. monitoring Jun 03, 2021, 02:01 PM UTC

    We're currently seeing some delays due to a downstream issue our email partner is experiencing. This will affect both your email previews as well as email delays. Please email [email protected] if you have questions about your campaigns.

  2. monitoring Jun 03, 2021, 02:06 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jun 03, 2021, 04:14 PM UTC

    Our email delivery partner has reported the issue has been resolved.