Vero incident

Changes to drag and drop editor content not saving

Notice Resolved View vendor source →

Vero experienced a notice incident on August 11, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2021, 11:59 AM UTC
Resolved
Aug 11, 2021, 11:59 AM UTC
Duration
—
Detected by Pingoru
Aug 11, 2021, 11:59 AM UTC

Update timeline

  1. investigating Aug 11, 2021, 10:19 AM UTC

    We have identified an issue where changes to content built in the drag and drop editor can not successfully save. This would only affect changes made since 7am UTC (August 11th). We believe this to be related to a recent update released to the editor and are taking steps to resolve it.

  2. resolved Aug 11, 2021, 11:59 AM UTC

    Changes to content built with the drag and drop editor are successfully saving again 🎉. We will follow up with details on what occurred. If you have any questions or concerns related to campaign content edited between 7am-11:56am UTC on August 11th please email [email protected].