Vero experienced a minor incident on September 21, 2022 affecting Transactional emails and Vero 1.0: Newsletter processing and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2022, 07:03 PM UTC
At 18:25 UTC, we received notification from our Email Service Provider, Mailgun, that they are experiencing an issue impacting their API as well as Outbound Delivery. If you send via Mailgun, a custom Vero domain, or a Vero-controlled domain, you may experience delays with email delivery. We'll continue to monitor their status page for details and will update here. You can follow along at https://status.mailgun.com/incidents/9djjsl006cf6 or follow here for updates.
- monitoring Sep 21, 2022, 07:41 PM UTC
Mailgun has updated that a fix has been implemented, and email sending is returning to normal. We are monitoring results.
- resolved Sep 21, 2022, 09:13 PM UTC
This incident has been resolved.