Vero experienced a minor incident on June 10, 2024 affecting Transactional emails and Workflows and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Transactional emailsWorkflowsBehavioral emails
Update timeline
- identified Jun 10, 2024, 11:30 PM UTC
One of our email delivery processing clusters is experiencing delays, affecting a portion of our customers. This is impacting automated (transactional, behavioural, workflow) campaigns, resulting in significant delays. We have found the root cause and are working on a fix now.
- resolved Jun 11, 2024, 01:41 AM UTC
We've now resolved this issue. We will reach out to the affected customers to discuss any follow-up questions. If you have any questions, please email us at [email protected].