Vero experienced a notice incident on October 11, 2014, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Oct 11, 2014, 08:17 AM UTC
We'll be performing maintenance to our ElasticSearch cluster which power our customer and logs features. Whilst the ES cluster is offline these features will be unavailable. All logs will be retained and processed once the ES cluster is switched back on. All events and emails will continue to be processed normally.
- in progress Oct 11, 2014, 08:18 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Oct 11, 2014, 08:44 AM UTC
The team is continuing to performance maintenance on our ES cluster. Unfortunately, Amazon EC2 is taking longer than anticipated to create a snapshot of one of our ES instances so maintenance is taking longer than originally expected.
- completed Oct 11, 2014, 09:13 AM UTC
Maintenance has been completed on our ES cluster.