Vero incident

Migrate Redis server

Minor Resolved View vendor source →

Vero experienced a minor incident on June 12, 2015, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2015, 05:52 AM UTC
Resolved
Jun 14, 2015, 02:27 AM UTC
Duration
1d 20h
Detected by Pingoru
Jun 12, 2015, 05:52 AM UTC

Update timeline

  1. scheduled Jun 12, 2015, 05:52 AM UTC

    The tech team will be moving one of Vero's core redis servers to Amazon's ElastiCache. This change is geared to improve reliability and future growth of the database. Unfortunately the migration process will require unavoidable downtime for calculating segments and sending newsletter features. All newsletters scheduled to be sent during the maintenance period will be sent as soon as service is restored.

  2. in progress Jun 14, 2015, 01:45 AM UTC

    Scheduled maintenance on Redis server has begun.

  3. monitoring Jun 14, 2015, 02:19 AM UTC

    The new Redis server has been migrated to Amazon ElastiCache. The team is now running final checks to ensure there discrepancies.

  4. completed Jun 14, 2015, 02:27 AM UTC

    Maintenance has been completed successfully.