Vero incident

Delays in email sending and certain aspects of UI are not loading

Minor Resolved View vendor source →

Vero experienced a minor incident on November 26, 2025 affecting Transactional emails and Logs page activity and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 12:53 AM UTC
Resolved
Nov 26, 2025, 01:07 AM UTC
Duration
13m
Detected by Pingoru
Nov 26, 2025, 12:53 AM UTC

Affected components

Transactional emailsLogs page activityVero 1.0: Newsletter processingWorkflowsBehavioral emailsVero 2.0: UIVero 2.0: Newsletter processingOutgoing webhooks

Update timeline

  1. investigating Nov 26, 2025, 12:53 AM UTC

    We're investigating minor delays in message sending and reports that certain elements of the UI (Logs, Profiles) are not loading correctly.

  2. resolved Nov 26, 2025, 01:07 AM UTC

    We have confirmed the source of the issue and deployed a fix. This issue is now fully resolved and all message are real time.