Vercel incident

Degraded Support Case Submission

Major Resolved View vendor source →
Started
Mar 31, 2026, 01:16 PM UTC
Resolved
Mar 31, 2026, 01:29 PM UTC
Duration
12m
Detected by Pingoru
Mar 31, 2026, 01:16 PM UTC

Affected components

Support Center

Update timeline

  1. investigating Mar 31, 2026, 01:10 PM UTC

    We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.

  2. monitoring Mar 31, 2026, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results. We will share updates as they become available.

  3. monitoring Mar 31, 2026, 01:16 PM UTC

    Support case submission has been confirmed to be functioning normally. We will share updates as they become available.

  4. resolved Mar 31, 2026, 01:29 PM UTC

    This incident has been resolved.

Looking to track Vercel downtime and outages?

Pingoru polls Vercel's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Vercel reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Vercel alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Vercel for free

5 free monitors · No credit card required