Vendr experienced a notice incident on June 13, 2023 affecting AWS and Vendr App, lasting 7h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:08 PM UTC
Hi all, we are working hard to restore access to Vendr and will keep you updated. Reach out to [email protected] with questions and we will update here when this is resolved. Apologies for the inconvenience.
- investigating Jun 13, 2023, 07:13 PM UTC
We are continuing to investigate this issue.
- investigating Jun 13, 2023, 07:20 PM UTC
We are continuing to investigate this issue.
- investigating Jun 13, 2023, 08:10 PM UTC
Due to an upstream issue with AWS, our website is currently experiencing disruptions. AWS teams are actively working on a solution. Your user experience is our top priority, and we’re diligently monitoring the situation. Thank you for your understanding.
- monitoring Jun 13, 2023, 09:11 PM UTC
Hey there, things seem to be stabilizing and access to Vendr has been restored. If you are still having trouble, please reach out to [email protected] and we will be happy to assist. Thanks so much for your patience.
- resolved Jun 14, 2023, 02:53 AM UTC
Looks like we are all clear! Thanks for your patience and don't hesitate to reach out to support if you have any more trouble.