Vendr incident

Workflows and Contracts are unavailable for some users

Major Resolved View vendor source →

Vendr experienced a major incident on September 12, 2023 affecting Vendr App, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 05:39 PM UTC
Resolved
Sep 12, 2023, 07:39 PM UTC
Duration
2h
Detected by Pingoru
Sep 12, 2023, 05:39 PM UTC

Affected components

Vendr App

Update timeline

  1. investigating Sep 12, 2023, 05:39 PM UTC

    We are currently investigating an issue with intake submission. You may be experiencing problems submitting new purchase and renewal requests. Our team is working quickly to resolve this issue.

  2. monitoring Sep 12, 2023, 07:02 PM UTC

    Hey there, we are back up and running but closing monitoring to ensure everything is resolved. Thanks for your patience.

  3. monitoring Sep 12, 2023, 07:37 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 12, 2023, 07:39 PM UTC

    This has been resolved. Thanks for your patience!