Vendr Outage History

Vendr is up right now

Vendr had 13 outages in the last 2 years totaling 27h 2m of downtime — averaging 0.5 incidents per month.

There were 13 Vendr outages since May 28, 2024 totaling 27h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vendr.com

Major April 22, 2025

Some users may be unable to log in to Vendr

Detected by Pingoru
Apr 22, 2025, 09:45 PM UTC
Resolved
Apr 22, 2025, 11:32 PM UTC
Duration
1h 47m
Affected: Vendr AppSeller PortalVendr Marketplace
Timeline · 3 updates
  1. investigating Apr 22, 2025, 09:45 PM UTC

    Customers may experience long delays in receiving the 6 digit log in code. Our engineering team is investigating and we'll update here when we know more. Thanks for your patience.

  2. identified Apr 22, 2025, 10:19 PM UTC

    Our 6 digit authentication codes are going out, they are just running slow. Expect delays of around 30 minutes until we give the all clear. Thanks again for your patience.

  3. resolved Apr 22, 2025, 11:32 PM UTC

    We've heard back from our email service that delivery has returned to normal. Please reach out to support if you have additional questions or problems.

Read the full incident report →

Major April 4, 2025

The login page on Vendr.com is down

Detected by Pingoru
Apr 04, 2025, 02:45 PM UTC
Resolved
Apr 04, 2025, 03:08 PM UTC
Duration
22m
Affected: Vendr Marketplace
Timeline · 2 updates
  1. investigating Apr 04, 2025, 02:45 PM UTC

    We are actively investigating an issue that is preventing users from logging in on Vendr.com. We will keep you updated on our progress. Reach out to [email protected] if you have any questions. Thanks for your patience!

  2. resolved Apr 04, 2025, 03:08 PM UTC

    This is now fixed, thanks for your patience!

Read the full incident report →

Major March 5, 2025

Price Estimates are currently unavailable

Detected by Pingoru
Mar 05, 2025, 07:22 PM UTC
Resolved
Mar 05, 2025, 11:27 PM UTC
Duration
4h 4m
Affected: Vendr Marketplace
Timeline · 3 updates
  1. investigating Mar 05, 2025, 07:22 PM UTC

    Hi there, Price estimates are currently down for most customers. Our team is investigating and we'll follow up soon. Thanks for your patience!

  2. monitoring Mar 05, 2025, 08:45 PM UTC

    Thanks for your patience! We believe this has been resolved but are keeping a close eye on it. Reach out to support if you have any more questions.

  3. resolved Mar 05, 2025, 11:27 PM UTC

    This is now confirmed fixed. Reach out to support with questions and thank you for your patience!

Read the full incident report →

Major March 3, 2025

Price Checks not working for most customers.

Detected by Pingoru
Mar 03, 2025, 06:38 PM UTC
Resolved
Mar 03, 2025, 08:55 PM UTC
Duration
2h 17m
Affected: Vendr AppVendr Marketplace
Timeline · 2 updates
  1. investigating Mar 03, 2025, 06:38 PM UTC

    Price checks are currently not working properly for most customers. We are actively investigating and will follow up as soon as we know more. Thanks for your patience!

  2. resolved Mar 03, 2025, 08:55 PM UTC

    This has been resolved. Thanks so much for your patience and please reach out to Support if you need any further assistance.

Read the full incident report →

Critical February 26, 2025

Seller portal is currently unavailable

Detected by Pingoru
Feb 26, 2025, 03:18 PM UTC
Resolved
Feb 26, 2025, 07:22 PM UTC
Duration
4h 4m
Affected: Seller Portal
Timeline · 3 updates
  1. investigating Feb 26, 2025, 03:18 PM UTC

    We are actively investigating and will follow up here when this is resolved. Thanks for your patience!

  2. identified Feb 26, 2025, 06:30 PM UTC

    A fix is in progress! Thanks for your continued patience.

  3. resolved Feb 26, 2025, 07:22 PM UTC

    This is resolved. Thanks for your patience and please reach out to support if you have any further questions!

Read the full incident report →

Major November 12, 2024

Images are not loading on vendr.com

Detected by Pingoru
Nov 12, 2024, 06:53 PM UTC
Resolved
Nov 12, 2024, 07:02 PM UTC
Duration
8m
Affected: Vendr Marketplace
Timeline · 2 updates
  1. investigating Nov 12, 2024, 06:53 PM UTC

    Hey there, images are currently not loading on the Vendr Marketplace. We are actively investigating and will follow up here when this is resolved. Thanks for your patience.

  2. resolved Nov 12, 2024, 07:02 PM UTC

    Images are back up! Thanks for your patience and please reach out to support have any additional questions.

Read the full incident report →

Major November 4, 2024

Some users may not be receiving emails from Vendr

Detected by Pingoru
Nov 04, 2024, 04:25 PM UTC
Resolved
Nov 04, 2024, 05:00 PM UTC
Duration
35m
Affected: Vendr AppSeller PortalVendr Marketplace
Timeline · 3 updates
  1. investigating Nov 04, 2024, 04:25 PM UTC

    This is impacting log in for some users as well as workflow notifications. Our engineering team is actively investigating. Thanks for your patience.

  2. identified Nov 04, 2024, 04:45 PM UTC

    We have identified that problem and are working on a fix. Thanks for your continued patience!

  3. resolved Nov 04, 2024, 05:00 PM UTC

    This is fixed and all Vendr related emails should be received as expected going forward. Thanks for your patience and reach out to support if you have any further issues.

Read the full incident report →

Major October 1, 2024

Document upload is currently not working across Vendr

Detected by Pingoru
Oct 01, 2024, 02:06 PM UTC
Resolved
Oct 01, 2024, 05:32 PM UTC
Duration
3h 25m
Affected: Vendr App
Timeline · 4 updates
  1. investigating Oct 01, 2024, 02:06 PM UTC

    Users are currently unable to upload documents in Vendr. This is also preventing contract analysis and private offer requests. We are working hard to get this sorted out. Thanks for your patience. Please reach out to support if you have any additional questions.

  2. identified Oct 01, 2024, 04:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 01, 2024, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 01, 2024, 05:32 PM UTC

    This is resolved! Thanks for your patience!

Read the full incident report →

Major August 19, 2024

Delay in Email Delivery

Detected by Pingoru
Aug 19, 2024, 08:15 PM UTC
Resolved
Aug 20, 2024, 01:17 AM UTC
Duration
5h 1m
Affected: Communication
Timeline · 2 updates
  1. monitoring Aug 19, 2024, 08:15 PM UTC

    We are currently experiencing delays in email delivery, including magic link logins, due to an issue with our third-party email service provider. The provider has identified the problem and is working on a resolution. We are closely monitoring the situation and will provide updates as they become available. Some emails are now being delivered, indicating progress towards full resolution. We apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved Aug 20, 2024, 01:17 AM UTC

    The delay in email delivery, including magic link logins, has been fully resolved. Our third-party email service provider has successfully addressed the issue. All email services, including notifications and logins, are now functioning normally. We appreciate your patience during this interruption.

Read the full incident report →

Major August 8, 2024

Document upload failing for some workflows.

Detected by Pingoru
Aug 08, 2024, 08:31 PM UTC
Resolved
Aug 08, 2024, 08:44 PM UTC
Duration
13m
Affected: Vendr App
Timeline · 3 updates
  1. identified Aug 08, 2024, 08:31 PM UTC

    We have identified the issue and are working on a fix. Thanks for your patience!

  2. identified Aug 08, 2024, 08:32 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 08, 2024, 08:44 PM UTC

    This is now fixed! Thanks for your patience!

Read the full incident report →

Major June 3, 2024

Some users are unable to log in to Vendr

Detected by Pingoru
Jun 03, 2024, 09:00 PM UTC
Resolved
Jun 03, 2024, 10:50 PM UTC
Duration
1h 49m
Affected: Vendr App
Timeline · 3 updates
  1. identified Jun 03, 2024, 09:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 03, 2024, 09:57 PM UTC

    This is now fixed! Reach out to [email protected] if you have any further questions.

  3. resolved Jun 03, 2024, 10:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2024

Some users are unable to log in via SSO

Detected by Pingoru
May 29, 2024, 04:41 PM UTC
Resolved
May 29, 2024, 07:11 PM UTC
Duration
2h 29m
Affected: User Login
Timeline · 6 updates
  1. investigating May 29, 2024, 04:41 PM UTC

    Customers may experience unexpected login issues through single-sign-on and Google authentication. We are investigating and will continue to update you as we know more. Please reach out to [email protected] with any questions or comments.

  2. identified May 29, 2024, 05:15 PM UTC

    The issue has been identified and we are working on a fix. Thanks for your continued patience!

  3. monitoring May 29, 2024, 05:22 PM UTC

    Hey there! It looks like we are back up and running. Please reach out to [email protected] if you have any further trouble.

  4. identified May 29, 2024, 05:27 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring May 29, 2024, 06:31 PM UTC

    This issue is resolved for most users. A small subset of users may have trouble for the next 45 minutes or so. We will send the all clear when we are at 100%. Thanks for your patience.

  6. resolved May 29, 2024, 07:11 PM UTC

    All users should once again be able to log in! Please reach out to support if you have any more trouble.

Read the full incident report →

Critical May 28, 2024

Many users are currently unable to log into Vendr.

Detected by Pingoru
May 28, 2024, 08:44 PM UTC
Resolved
May 28, 2024, 09:26 PM UTC
Duration
42m
Affected: User Login
Timeline · 3 updates
  1. investigating May 28, 2024, 08:44 PM UTC

    We're currently investigating an issue affecting our platform. At this time, app.vendr.com is not available. We are working quickly to resolve this issue.

  2. monitoring May 28, 2024, 08:57 PM UTC

    We are back up and running, and keeping an eye on it so we stay that way! Thanks for your patience.

  3. resolved May 28, 2024, 09:26 PM UTC

    This incident has been resolved.

Read the full incident report →