Vendr incident

Some users may not be receiving emails from Vendr

Major Resolved View vendor source →

Vendr experienced a major incident on November 4, 2024 affecting Vendr App and Seller Portal and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 04:25 PM UTC
Resolved
Nov 04, 2024, 05:00 PM UTC
Duration
35m
Detected by Pingoru
Nov 04, 2024, 04:25 PM UTC

Affected components

Vendr AppSeller PortalVendr Marketplace

Update timeline

  1. investigating Nov 04, 2024, 04:25 PM UTC

    This is impacting log in for some users as well as workflow notifications. Our engineering team is actively investigating. Thanks for your patience.

  2. identified Nov 04, 2024, 04:45 PM UTC

    We have identified that problem and are working on a fix. Thanks for your continued patience!

  3. resolved Nov 04, 2024, 05:00 PM UTC

    This is fixed and all Vendr related emails should be received as expected going forward. Thanks for your patience and reach out to support if you have any further issues.