Vendr experienced a major incident on April 22, 2025 affecting Vendr App and Seller Portal and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Vendr AppSeller PortalVendr Marketplace
Update timeline
- investigating Apr 22, 2025, 09:45 PM UTC
Customers may experience long delays in receiving the 6 digit log in code. Our engineering team is investigating and we'll update here when we know more. Thanks for your patience.
- identified Apr 22, 2025, 10:19 PM UTC
Our 6 digit authentication codes are going out, they are just running slow. Expect delays of around 30 minutes until we give the all clear. Thanks again for your patience.
- resolved Apr 22, 2025, 11:32 PM UTC
We've heard back from our email service that delivery has returned to normal. Please reach out to support if you have additional questions or problems.