Velocity Host incident

CLOUD Cluster Host vSan

Minor Resolved View vendor source →

Velocity Host experienced a minor incident on July 11, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2020, 04:00 PM UTC
Resolved
Jul 11, 2020, 04:00 PM UTC
Duration
Detected by Pingoru
Jul 11, 2020, 04:00 PM UTC

Update timeline

  1. resolved Jul 11, 2020, 10:02 PM UTC

    At 2 and 7:30 am this morning engineers noticed a host in our CLOUD Cluster experiencing vSAN stability issues. Host ESX 11 stalled and was unresponsive, VMware HA did not kick in and a manual power cycle was required forcing the host to release VM's so they could be (vMotioned) moved to other available hosts. The host has been placed in maintenance mode awaiting VMware review. A postmortem will be supplied once logs are collected and reviewed by VMware to identify the root cause of the issue. Thank you (vh) Support