Vello incident

Experiencing downtime due to increase in volume

Major Resolved View vendor source →

Vello experienced a major incident on February 12, 2025 affecting Vello App and Vello Desktop, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 05:39 AM UTC
Resolved
Feb 12, 2025, 08:44 AM UTC
Duration
3h 4m
Detected by Pingoru
Feb 12, 2025, 05:39 AM UTC

Affected components

Vello AppVello Desktop

Update timeline

  1. investigating Feb 12, 2025, 05:39 AM UTC

    We are investigating a connection issue for some customers, please bear with us.

  2. resolved Feb 12, 2025, 08:44 AM UTC

    Vello service should be fully operational.