Vectera incident

Unforseen downtime

Major Resolved View vendor source →

Vectera experienced a major incident on April 20, 2020 affecting Website - landing pages and Videoconferencing and 1 more component, lasting 2319d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2020, 03:14 PM UTC
Resolved
Aug 27, 2026, 12:30 PM UTC
Duration
2319d 21h
Detected by Pingoru
Apr 20, 2020, 03:14 PM UTC

Affected components

Website - landing pagesVideoconferencingMeeting schedulingAPI

Update timeline

  1. investigating Nov 04, 2021, 03:24 PM UTC

    Unexpected downtime - working to fix this issue

  2. resolved Nov 04, 2021, 03:24 PM UTC

    Issue resolved - peak use in queries - looking to limit use and prevent future downtime.