Vectera incident

Issue with managing subscriptions

Minor Resolved View vendor source →

Vectera experienced a minor incident on December 22, 2021 affecting Subscription management, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 01:33 PM UTC
Resolved
Dec 22, 2021, 04:56 PM UTC
Duration
3h 22m
Detected by Pingoru
Dec 22, 2021, 01:33 PM UTC

Affected components

Subscription management

Update timeline

  1. investigating Dec 22, 2021, 01:35 PM UTC

    Managing your subscription is currently not possible due to an outage with our provider. Updates will follow when available.

  2. resolved Dec 22, 2021, 04:56 PM UTC

    Services are stable again. If any issues remain unsolved, please contact us at [email protected]