Vectera incident

Vectera is down

Major Resolved View vendor source →

Vectera experienced a major incident on April 21, 2025 affecting Website - landing pages and Videoconferencing and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 06:00 AM UTC
Resolved
Apr 21, 2025, 09:58 AM UTC
Duration
3h 58m
Detected by Pingoru
Apr 21, 2025, 06:00 AM UTC

Affected components

Website - landing pagesVideoconferencingMeeting schedulingEmailsChrome extensionAPISubscription management

Update timeline

  1. investigating Apr 21, 2025, 08:48 AM UTC

    There is a general outage of the platform. Our devs are investigating the issue.

  2. resolved Apr 21, 2025, 09:58 AM UTC

    The problem seems to be resolved. The dashboard, meeting room and booking pages work again. Note: Cancelling an appointment might not update in Microsoft calendar (outlook/O365)