Vaspian Outage History

Vaspian is up right now

Vaspian had 16 outages in the last 2 years totaling 214h 10m of downtime — averaging 0.7 incidents per month.

There were 16 Vaspian outages since January 24, 2025 totaling 214h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vaspian.com

Major April 23, 2026

04/23/26 | Bria Mobile App Crashing on Launch

Detected by Pingoru
Apr 23, 2026, 02:51 PM UTC
Resolved
Apr 23, 2026, 07:12 PM UTC
Duration
4h 20m
Timeline · 2 updates
  1. investigating Apr 23, 2026, 02:51 PM UTC

    We’re currently aware of an issue affecting the Bria mobile app that may cause it to crash upon opening. Bria has confirmed the issue is on their end. Bria’s engineering team is actively investigating. We’ll share more information as it becomes available. Thank you for your patience.

  2. resolved Apr 23, 2026, 07:12 PM UTC

    An update is now available for the Bria iOS app to resolve the crash on launch. Please update the app as soon as possible. If you do not see the update automatically, try searching for "Bria Enterprise" in the App Store and selecting “Update.” If the update is still not visible, uninstalling and reinstalling the app may be required.

Read the full incident report →

Major April 16, 2026

04/16/2026 | Calling Services Impacted

Detected by Pingoru
Apr 16, 2026, 06:55 PM UTC
Resolved
Apr 16, 2026, 07:38 PM UTC
Duration
42m
Timeline · 1 update
  1. resolved Apr 16, 2026, 07:38 PM UTC

    Update: Calling service has been restored and is functioning normally at this time. We are continuing to investigate the underlying cause and will share additional updates if needed. Thank you for your patience.

Read the full incident report →

Major April 14, 2026

04/14/2026 | Fax Service Disruption

Detected by Pingoru
Apr 14, 2026, 02:43 PM UTC
Resolved
Apr 14, 2026, 03:10 PM UTC
Duration
27m
Timeline · 1 update
  1. resolved Apr 15, 2026, 01:03 PM UTC

    Update: Fax services have been operating normally since yesterday. Please let us know if you experience any issues.

Read the full incident report →

Major March 16, 2026

Temporary Performance Issue

Detected by Pingoru
Mar 16, 2026, 04:17 PM UTC
Resolved
Mar 16, 2026, 07:03 PM UTC
Duration
2h 45m
Timeline · 1 update
  1. resolved Mar 16, 2026, 07:03 PM UTC

    This issue should be resolved. If you are still experiencing any issues, please contact us at 716-961-2120. Thank you.

Read the full incident report →

Major February 4, 2026

Outbound Calls Looping

Detected by Pingoru
Feb 04, 2026, 04:43 PM UTC
Resolved
Feb 04, 2026, 10:15 PM UTC
Duration
5h 32m
Timeline · 1 update
  1. resolved Feb 04, 2026, 10:15 PM UTC

    At approximately 3:00 pm Eastern today, our upstream carrier made a network change that we believe has resolved the outbound call looping issue. We've confirmed with customers this afternoon that service appears to be completely restored. If you're continuing to have any experiences of outbound calls looping back to your own company, please reach out to our support team by emailing [email protected]. Thank you for your patience as we worked to resolve this issue!

Read the full incident report →

Major September 12, 2025

XTones Portal Down

Detected by Pingoru
Sep 12, 2025, 05:11 PM UTC
Resolved
Sep 15, 2025, 03:00 PM UTC
Duration
2d 21h
Timeline · 1 update
  1. resolved Sep 17, 2025, 04:39 PM UTC

    This was resolved Monday, September 15th at 11 AM EST. Thank you for your patience!

Read the full incident report →

Major June 6, 2025

Voicemail to Email Issues - 06/06/2025

Detected by Pingoru
Jun 06, 2025, 05:57 PM UTC
Resolved
Jun 09, 2025, 03:20 PM UTC
Duration
2d 21h
Timeline · 1 update
  1. resolved Jun 09, 2025, 03:20 PM UTC

    As of Saturday at 2:30 PM EST, Voicemail transcription has been load tested and is back in service. Please let us know if you are still experiencing any issues. Thank you!

Read the full incident report →

Major May 1, 2025

Outbound Dialing Issue

Detected by Pingoru
May 01, 2025, 01:47 PM UTC
Resolved
May 01, 2025, 05:57 PM UTC
Duration
4h 10m
Timeline · 1 update
  1. resolved May 01, 2025, 05:57 PM UTC

    The carrier confirmed this is fully resolved. The fix was implemented earlier in the day, but we wanted to wait until confirmation was received that it did work. Please let us know if you are still experiencing issues.

Read the full incident report →

Major February 18, 2025

My.Vaspian Issue

Detected by Pingoru
Feb 18, 2025, 04:09 PM UTC
Resolved
Feb 18, 2025, 05:53 PM UTC
Duration
1h 44m
Timeline · 1 update
  1. resolved Feb 18, 2025, 05:53 PM UTC

    The My.Vaspian issue has been fully resolved. Thank you for your patience.

Read the full incident report →

Major January 24, 2025

TrueText Service Outage

Detected by Pingoru
Jan 24, 2025, 03:07 PM UTC
Resolved
Jan 24, 2025, 04:57 PM UTC
Duration
1h 49m
Timeline · 1 update
  1. resolved Jan 24, 2025, 04:57 PM UTC

    This is resolved. If you are still experiencing any issues, please give us a call at 716-961-2120. Thank you!

Read the full incident report →