Vaspian Outage History
Vaspian is up right nowPingoru has recorded 23 incidents for Vaspian: 7 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 7 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 508 (0%) |
Incidents, newest first
Major April 23, 2026 04/23/26 | Bria Mobile App Crashing on Launch 4h 20m
Started Apr 23, 2026, 02:51 PM UTC· resolved Apr 23, 2026, 07:12 PM UTC
- investigating Apr 23, 2026, 02:51 PM UTC
We’re currently aware of an issue affecting the Bria mobile app that may cause it to crash upon opening. Bria has confirmed the issue is on their end. Bria’s engineering team is actively investigating. We’ll share more information as it becomes available. Thank you for your patience.
- resolved Apr 23, 2026, 07:12 PM UTC
An update is now available for the Bria iOS app to resolve the crash on launch. Please update the app as soon as possible. If you do not see the update automatically, try searching for "Bria Enterprise" in the App Store and selecting “Update.” If the update is still not visible, uninstalling and reinstalling the app may be required.
Minor April 20, 2026 Degraded Performance detected on status page 1h 5m Overall
Started Apr 20, 2026, 04:17 PM UTC· resolved Apr 20, 2026, 05:22 PM UTC
No vendor updates were posted for this incident.
Major April 16, 2026 04/16/2026 | Calling Services Impacted 42m
Started Apr 16, 2026, 06:55 PM UTC· resolved Apr 16, 2026, 07:38 PM UTC
- resolved Apr 16, 2026, 07:38 PM UTC
Update: Calling service has been restored and is functioning normally at this time. We are continuing to investigate the underlying cause and will share additional updates if needed. Thank you for your patience.
Major April 15, 2026 04/15/2026 | Outbound Calling Issue – Intermittent Network Error 34m
Started Apr 15, 2026, 06:10 PM UTC· resolved Apr 15, 2026, 06:45 PM UTC
- resolved Apr 15, 2026, 08:06 PM UTC
Update: This issue has been resolved. Outbound calling should now be functioning normally for affected customers. Thank you for your patience while we worked to address this.
Major April 14, 2026 04/14/2026 | Fax Service Disruption 27m
Started Apr 14, 2026, 02:43 PM UTC· resolved Apr 14, 2026, 03:10 PM UTC
- resolved Apr 15, 2026, 01:03 PM UTC
Update: Fax services have been operating normally since yesterday. Please let us know if you experience any issues.
Major March 16, 2026 Temporary Performance Issue 2h 45m
Started Mar 16, 2026, 04:17 PM UTC· resolved Mar 16, 2026, 07:03 PM UTC
- resolved Mar 16, 2026, 07:03 PM UTC
This issue should be resolved. If you are still experiencing any issues, please contact us at 716-961-2120. Thank you.
Major February 4, 2026 Outbound Calls Looping 5h 32m
Started Feb 04, 2026, 04:43 PM UTC· resolved Feb 04, 2026, 10:15 PM UTC
- resolved Feb 04, 2026, 10:15 PM UTC
At approximately 3:00 pm Eastern today, our upstream carrier made a network change that we believe has resolved the outbound call looping issue. We've confirmed with customers this afternoon that service appears to be completely restored. If you're continuing to have any experiences of outbound calls looping back to your own company, please reach out to our support team by emailing [email protected]. Thank you for your patience as we worked to resolve this issue!
Major October 15, 2025 October 15, 2025 | Bria/Counterpath - Account Enabling Issues 11m
Started Oct 15, 2025, 04:35 PM UTC· resolved Oct 15, 2025, 04:46 PM UTC
- resolved Oct 15, 2025, 04:46 PM UTC
Bria has identified and resolved a brief XMPP outage (approximately 20 minutes). Users who continue to experience issues should log out and log back in to refresh their connection.
Major October 2, 2025 Oct. 2, 2025 | Connectivity Issues 21h 18m
Started Oct 02, 2025, 03:37 PM UTC· resolved Oct 03, 2025, 12:56 PM UTC
- resolved Oct 03, 2025, 12:56 PM UTC
We've now resolved the incident. Thanks for your patience.
Major September 26, 2025 09/26/2025 | Vaspian One Softphone 2h 36m
Started Sep 26, 2025, 08:16 PM UTC· resolved Sep 26, 2025, 10:53 PM UTC
- resolved Sep 26, 2025, 10:53 PM UTC
We've now resolved the incident. Thanks for your patience.
Major September 12, 2025 XTones Portal Down 2d 21h
Started Sep 12, 2025, 05:11 PM UTC· resolved Sep 15, 2025, 03:00 PM UTC
- resolved Sep 17, 2025, 04:39 PM UTC
This was resolved Monday, September 15th at 11 AM EST. Thank you for your patience!
Major June 6, 2025 Voicemail to Email Issues - 06/06/2025 2d 21h
Started Jun 06, 2025, 05:57 PM UTC· resolved Jun 09, 2025, 03:20 PM UTC
- resolved Jun 09, 2025, 03:20 PM UTC
As of Saturday at 2:30 PM EST, Voicemail transcription has been load tested and is back in service. Please let us know if you are still experiencing any issues. Thank you!
Major May 1, 2025 Outbound Dialing Issue 4h 10m
Started May 01, 2025, 01:47 PM UTC· resolved May 01, 2025, 05:57 PM UTC
- resolved May 01, 2025, 05:57 PM UTC
The carrier confirmed this is fully resolved. The fix was implemented earlier in the day, but we wanted to wait until confirmation was received that it did work. Please let us know if you are still experiencing issues.
Major February 26, 2025 FaxBridge Device Unregistered 1d 3h
Started Feb 26, 2025, 01:43 PM UTC· resolved Feb 27, 2025, 05:22 PM UTC
- resolved Feb 27, 2025, 05:22 PM UTC
We've now resolved the incident. Thanks for your patience.
Major February 18, 2025 My.Vaspian Issue 1h 44m
Started Feb 18, 2025, 04:09 PM UTC· resolved Feb 18, 2025, 05:53 PM UTC
- resolved Feb 18, 2025, 05:53 PM UTC
The My.Vaspian issue has been fully resolved. Thank you for your patience.
Major January 24, 2025 TrueText Service Outage 1h 49m
Started Jan 24, 2025, 03:07 PM UTC· resolved Jan 24, 2025, 04:57 PM UTC
- resolved Jan 24, 2025, 04:57 PM UTC
This is resolved. If you are still experiencing any issues, please give us a call at 716-961-2120. Thank you!