Varago Outage History

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Varago had 15 outages in the last 2 years totaling 34h 30m of downtime — averaging 0.6 incidents per month.

There were 15 Varago outages since August 7, 2024 totaling 34h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vagaro.com

Minor July 23, 2026

Login Issues

Detected by Pingoru
Jul 23, 2026, 04:23 PM UTC
Resolved
Jul 23, 2026, 07:16 PM UTC
Duration
2h 53m
Affected: Vagaro Pro App
Timeline · 4 updates
  1. investigating Jul 23, 2026, 04:23 PM UTC

    Some Vagaro customers are currently experiencing login issues. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. investigating Jul 23, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 23, 2026, 05:46 PM UTC

    The issue has been identified and our team is actively working to implement a fix as soon as possible. We apologize for any inconvenience.

  4. resolved Jul 23, 2026, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

System degradation May 7, 2026

Detected by Pingoru
May 07, 2026, 02:56 PM UTC
Resolved
May 07, 2026, 05:19 PM UTC
Duration
2h 23m
Affected: Vagaro.comVagaro Pro AppVagaro Clients App
Timeline · 4 updates
  1. identified May 07, 2026, 02:56 PM UTC

    Some Vagaro customers are currently experiencing a slowdown/service interruption. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. identified May 07, 2026, 03:28 PM UTC

    Our development team is still actively working to resolve the current slowdown/service interruption some Vagaro customers are experiencing. We thank you for your patience and we apologize for any inconvenience.

  3. identified May 07, 2026, 04:51 PM UTC

    Our development team is continuing to work diligently to resolve the service slowdown/interruption currently impacting some Vagaro customers. We appreciate your continued patience and apologize for the disruption this may be causing

  4. resolved May 07, 2026, 05:19 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Minor April 21, 2026

Performance Issues

Detected by Pingoru
Apr 21, 2026, 09:46 PM UTC
Resolved
Apr 21, 2026, 10:19 PM UTC
Duration
32m
Affected: Vagaro.com
Timeline · 2 updates
  1. investigating Apr 21, 2026, 09:46 PM UTC

    Some Vagaro customers are currently experiencing a slowdown/service interruption. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. resolved Apr 21, 2026, 10:19 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Minor March 13, 2026

Checkout Error Code

Detected by Pingoru
Mar 13, 2026, 02:25 PM UTC
Resolved
Mar 13, 2026, 03:50 PM UTC
Duration
1h 24m
Affected: Vagaro Pro App
Timeline · 2 updates
  1. investigating Mar 13, 2026, 02:25 PM UTC

    Some Vagaro customers are currently experiencing Error Code 6-422-908 during checkout. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. resolved Mar 13, 2026, 03:50 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Notice March 3, 2026

Performance Issues East Coast Region

Detected by Pingoru
Mar 03, 2026, 09:15 PM UTC
Resolved
Mar 03, 2026, 10:07 PM UTC
Duration
51m
Affected: Vagaro Pro App
Timeline · 2 updates
  1. investigating Mar 03, 2026, 09:15 PM UTC

    Some Vagaro customers are currently experiencing a slowdown/service interruption. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. resolved Mar 03, 2026, 10:07 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Notice March 3, 2026

Important: Federal Reserve Deposits Delays (ACH) Transfers

Detected by Pingoru
Mar 03, 2026, 05:08 PM UTC
Resolved
Mar 03, 2026, 07:31 PM UTC
Duration
2h 23m
Affected: Credit Card Processing
Timeline · 2 updates
  1. investigating Mar 03, 2026, 05:08 PM UTC

    We’ve been notified by the Federal Reserve that their FedACH® Services are currently experiencing technical processing delays. This may cause a temporary lag in the settlement and visibility of transfers scheduled for today. The Federal Reserve is working on a resolution. No action is required on your part

  2. resolved Mar 03, 2026, 07:31 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Minor February 13, 2026

Slowdown in service Feb 13

Detected by Pingoru
Feb 13, 2026, 04:37 PM UTC
Resolved
Feb 13, 2026, 11:45 PM UTC
Duration
7h 8m
Affected: Vagaro.comVagaro Pro AppVagaro Clients App
Timeline · 6 updates
  1. investigating Feb 13, 2026, 04:37 PM UTC

    Some Vagaro customers are currently experiencing a slowdown/service interruption. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. investigating Feb 13, 2026, 04:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 13, 2026, 05:14 PM UTC

    Our development team is still actively working to resolve the current slowdown/service interruption some Vagaro customers are experiencing. We thank you for your patience and we apologize for any inconvenience.

  4. investigating Feb 13, 2026, 06:14 PM UTC

    Our development team is still actively working to resolve the current slowdown/service interruption some Vagaro customers are experiencing. We thank you for your patience and we apologize for any inconvenience.

  5. investigating Feb 13, 2026, 08:08 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

  6. resolved Feb 13, 2026, 11:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 15, 2025

Slowdown Impacting Customers in the Eastern US Region

Detected by Pingoru
Aug 15, 2025, 04:20 PM UTC
Resolved
Aug 15, 2025, 05:02 PM UTC
Duration
41m
Affected: Vagaro.comVagaro Pro App
Timeline · 2 updates
  1. investigating Aug 15, 2025, 04:20 PM UTC

    Some Vagaro customers in the Eastern US region are currently experiencing a slowdown/service interruption.. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved Aug 15, 2025, 05:02 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Minor March 21, 2025

Slowdown for our customers in the some US Regions

Detected by Pingoru
Mar 21, 2025, 05:34 PM UTC
Resolved
Mar 21, 2025, 05:47 PM UTC
Duration
13m
Affected: Vagaro Pro App
Timeline · 2 updates
  1. investigating Mar 21, 2025, 05:34 PM UTC

    We are currently aware that some Vagaro users may be experiencing intermittent performance issues. We sincerely apologize for any inconvenience this may cause. Our team is diligently working to address the issue and restore full functionality as quickly as possible. Thank you for your patience and understanding.

  2. resolved Mar 21, 2025, 05:47 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Notice March 14, 2025

Intermittent Performance Issues

Detected by Pingoru
Mar 14, 2025, 07:30 PM UTC
Resolved
Mar 14, 2025, 11:42 PM UTC
Duration
4h 11m
Affected: Vagaro Pro App
Timeline · 5 updates
  1. investigating Mar 14, 2025, 07:30 PM UTC

    We are currently aware that some Vagaro users may be experiencing intermittent performance issues. We sincerely apologize for any inconvenience this may cause. Our team is diligently working to address the issue and restore full functionality as quickly as possible. Thank you for your patience and understanding.

  2. investigating Mar 14, 2025, 08:06 PM UTC

    Our team is still diligently working to address the issue and restore full functionality as quickly as possible. Thank you for your patience and understanding.

  3. investigating Mar 14, 2025, 09:09 PM UTC

    Our team is still diligently working to address the issue and restore full functionality as quickly as possible. Thank you for your patience and understanding.

  4. investigating Mar 14, 2025, 10:20 PM UTC

    Our team is still diligently working to address the issue and restore full functionality as quickly as possible. Thank you for your patience and understanding.

  5. resolved Mar 14, 2025, 11:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2025

Slowdown for our customers in the Western US Region

Detected by Pingoru
Mar 03, 2025, 07:57 PM UTC
Resolved
Mar 03, 2025, 09:22 PM UTC
Duration
1h 24m
Affected: Vagaro Pro App
Timeline · 2 updates
  1. investigating Mar 03, 2025, 07:57 PM UTC

    Some Vagaro customers in the Western US are currently experiencing a (slowdown/service interruption). Our team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. resolved Mar 03, 2025, 09:22 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Read the full incident report →

Notice January 22, 2025

Vagaro Customer Support Phones are Down

Detected by Pingoru
Jan 22, 2025, 08:08 PM UTC
Resolved
Jan 23, 2025, 01:20 AM UTC
Duration
5h 12m
Affected: Vagaro Phone Support
Timeline · 3 updates
  1. investigating Jan 22, 2025, 08:08 PM UTC

    Due to a technical issue with our telecommunications provider, some Vagaro customers may experience difficulty reaching our Customer Support team by phone. We are actively working with our provider to resolve this issue. In the interim, please contact support via: Chat: https://support.vagaro.com/ Email: [email protected] We apologize for any inconvenience this may cause and will provide updates as they become available.

  2. investigating Jan 22, 2025, 10:43 PM UTC

    We are still waiting for a resolution from our telecommunications provider. In the interim, please contact support via: Chat: https://support.vagaro.com/ Email: [email protected] We apologize for any inconvenience this may cause and will provide updates as they become available.

  3. resolved Jan 23, 2025, 01:20 AM UTC

    The incident is now resolved.

Read the full incident report →

Minor November 21, 2024

Partial Check Out issues - Error Code 3-345

Detected by Pingoru
Nov 21, 2024, 04:23 PM UTC
Resolved
Nov 21, 2024, 08:02 PM UTC
Duration
3h 39m
Affected: Credit Card Processing
Timeline · 5 updates
  1. investigating Nov 21, 2024, 04:23 PM UTC

    A small group of Vagaro customers are receiving error code 3-345 when trying to process a transaction. Our team is actively working to resolve this issue. As a workaround, you can process transactions manually. We apologize for any inconvenience.

  2. investigating Nov 21, 2024, 05:19 PM UTC

    Our team is still investigating this issue. As a workaround, you can process transactions manually. Please keep an eye on this page for additional updates. We apologize for any inconvenience.

  3. investigating Nov 21, 2024, 06:45 PM UTC

    Our team is still investigating this issue. As a workaround, you can process transactions manually. Please keep an eye on this page for additional updates. We apologize for any inconvenience.

  4. monitoring Nov 21, 2024, 07:32 PM UTC

    A fix has been implemented for this. Our team is monitoring the results. Thank you for your patience!

  5. resolved Nov 21, 2024, 08:02 PM UTC

    Our banking partner experienced an outage that impacted a small subset of our customers. This issue has now been resolved. Thank you for your patience and we apologize for the inconvenience.

Read the full incident report →

Major September 11, 2024

Vagaro Regional Slowdown - Central and Eastern

Detected by Pingoru
Sep 11, 2024, 06:40 PM UTC
Resolved
Sep 11, 2024, 07:48 PM UTC
Duration
1h 7m
Affected: Vagaro.comVagaro Pro App
Timeline · 2 updates
  1. investigating Sep 11, 2024, 06:40 PM UTC

    Some Vagaro customers in the Central & Eastern US are currently experiencing a (slowdown/service interruption). Our team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. resolved Sep 11, 2024, 07:48 PM UTC

    This issue has been resolved. We apologize for any inconvenience.

Read the full incident report →

Major August 21, 2024

Partial service interruption due to a technical issue with one of our partners

Detected by Pingoru
Aug 21, 2024, 08:59 PM UTC
Resolved
Aug 21, 2024, 09:20 PM UTC
Duration
20m
Affected: Vagaro Pro AppVagaro Clients App
Timeline · 6 updates
  1. investigating Aug 21, 2024, 08:42 PM UTC

    We are currently investigating the issue.

  2. investigating Aug 21, 2024, 08:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 21, 2024, 08:59 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 21, 2024, 08:59 PM UTC

    We are continuing to investigate this issue.

  5. investigating Aug 21, 2024, 09:00 PM UTC

    We are currently experiencing a partial service interruption due to a technical issue with one of our partners. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

  6. resolved Aug 21, 2024, 09:20 PM UTC

    The issue is now resolved. Thank you for your continued patience.

Read the full incident report →