Varago incident

Credit Card Processing Latency

Minor Resolved View vendor source →

Varago experienced a minor incident on November 23, 2021 affecting Credit Card Processing, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2021, 11:34 PM UTC
Resolved
Nov 24, 2021, 12:28 AM UTC
Duration
53m
Detected by Pingoru
Nov 23, 2021, 11:34 PM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Nov 23, 2021, 11:34 PM UTC

    We are investigating a delay with credit card processing that was recently reported. Please standby while we work to restore the service to its normal function. The Invoice function can be used for the time so clients can pay once the delays have been corrected. Thank you for your patience.

  2. investigating Nov 23, 2021, 11:37 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 24, 2021, 12:28 AM UTC

    The delays with processing have been corrected. All services are fully operational again. Thank you for your patience.