Varago incident

Vagaro Web Slowdown

Minor Resolved View vendor source →

Varago experienced a minor incident on March 16, 2022 affecting Vagaro.com, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2022, 06:21 PM UTC
Resolved
Mar 16, 2022, 07:56 PM UTC
Duration
1h 35m
Detected by Pingoru
Mar 16, 2022, 06:21 PM UTC

Affected components

Vagaro.com

Update timeline

  1. investigating Mar 16, 2022, 06:21 PM UTC

    We recently detected some latency issues for customers in the Eastern US, when accessing the web version of Vagaro. Our team is working to resolve the issue. Thank you for your patience.

  2. identified Mar 16, 2022, 06:52 PM UTC

    The cause of the slowdown has been identified and we are implementing corrections.

  3. identified Mar 16, 2022, 07:35 PM UTC

    We are continuing to work on the issue. Thank you for your patience.

  4. resolved Mar 16, 2022, 07:56 PM UTC

    The issue has been resolved. All services are fully operational. Thank you, again, for your continued patience.