Varago experienced a minor incident on November 3, 2022 affecting Vagaro.com and Vagaro Pro App, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 03, 2022, 03:35 AM UTC
Around 8 PM PST an issue was detected with the Vagaro Pro app on iOS and Android devices. A subsequent error was identified with the web service around 8:30 PM PST. Engineers have been addressing the issue and will have all services restored ASAP. Thank you for your patience.
- identified Nov 03, 2022, 03:42 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 03, 2022, 04:43 AM UTC
This login/performance issue is only affecting some businesses in the Western United States and Canada. This is due to an issue at Microsoft. We are working with them to solve the issue as quickly as possible.
- resolved Nov 03, 2022, 04:50 AM UTC
The issues have been resolved on both web and mobile platforms. We thank you for all your patience while we restored the services.