Varago incident

Service Slowdown

Minor Resolved View vendor source →

Varago experienced a minor incident on December 5, 2022 affecting Vagaro.com and Vagaro Pro App and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 10:55 PM UTC
Resolved
Dec 06, 2022, 12:33 AM UTC
Duration
1h 37m
Detected by Pingoru
Dec 05, 2022, 10:55 PM UTC

Affected components

Vagaro.comVagaro Pro AppVagaro Clients App

Update timeline

  1. identified Dec 05, 2022, 10:55 PM UTC

    Some customers are reporting a slowdown with Vagaro. Our development team is looking into it and will resolve it as quickly as possible. Please refresh your screen if you are experiencing any issues. We will post another update in 30 minutes. Thank you for your patience.

  2. identified Dec 05, 2022, 11:43 PM UTC

    We continue to receive reports from some of our customers and our Development team is continuing to look into it. As soon as this is resolved, we will update you immediately. Please remember this issue is intermittent and most people can refresh their screen and work as usual.

  3. resolved Dec 06, 2022, 12:33 AM UTC

    All services are fully functional again. Thank you for your patience while we addressed the issues.