Varago incident

3-307 error

Major Resolved View vendor source →

Varago experienced a major incident on January 11, 2024 affecting Credit Card Processing, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2024, 04:10 PM UTC
Resolved
Jan 11, 2024, 05:13 PM UTC
Duration
1h 2m
Detected by Pingoru
Jan 11, 2024, 04:10 PM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Jan 11, 2024, 04:10 PM UTC

    Some customers are getting a 3-307 error when trying to process a transaction. The bank identified their issue and is working to fix this quickly. We will update you on status.vagaro.com as soon as it's fixed.

  2. resolved Jan 11, 2024, 05:13 PM UTC

    This incident has been resolved.