Varago incident
Slowdown for our customers in the Central US Region
Varago experienced a minor incident on July 19, 2024 affecting Vagaro.com and Vagaro Pro App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2024, 11:22 PM UTC
"Vagaro is currently experiencing a slowdown for our customers in the Central US region. Our team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience."
- investigating Jul 18, 2024, 11:23 PM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2024, 11:55 PM UTC
We are continuing to investigate this issue.
- investigating Jul 19, 2024, 12:26 AM UTC
We are continuing to investigate this issue.
- identified Jul 19, 2024, 12:57 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 19, 2024, 01:29 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 19, 2024, 01:59 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 19, 2024, 02:31 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 19, 2024, 03:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2024, 03:37 AM UTC
This incident has now been resolved. This occurred due an outage linked to our service providers. Thank you very much for your cooperation and we apologize for any inconvenience.