Varago incident

Performance Issues

Notice Resolved View vendor source →

Varago experienced a notice incident on August 7, 2024 affecting Vagaro Pro App, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 07:37 PM UTC
Resolved
Aug 07, 2024, 07:38 PM UTC
Duration
1m
Detected by Pingoru
Aug 07, 2024, 07:37 PM UTC

Affected components

Vagaro Pro App

Update timeline

  1. investigating Aug 07, 2024, 06:08 PM UTC

    Some Vagaro customers are currently reporting performance issues. The Vagaro Engineering team is actively investigating the situation. We apologize for any inconvenience.

  2. investigating Aug 07, 2024, 07:11 PM UTC

    Vagaro Engineering team is continuing to investigate the situation. We apologize for any inconvenience this may have caused.

  3. investigating Aug 07, 2024, 07:37 PM UTC

    Engineering has identified the issue.

  4. investigating Aug 07, 2024, 07:38 PM UTC

    Engineering has identified the issue and has already implemented the fix.

  5. resolved Aug 07, 2024, 07:38 PM UTC

    Engineering has identified the issue and has already implemented the fix. Please contact Customer Support if you need any further assistance. We apologize for any inconvenience caused.