Varago incident

Partial service interruption due to a technical issue with one of our partners

Major Resolved View vendor source →

Varago experienced a major incident on August 21, 2024 affecting Vagaro Pro App and Vagaro Clients App, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 08:59 PM UTC
Resolved
Aug 21, 2024, 09:20 PM UTC
Duration
20m
Detected by Pingoru
Aug 21, 2024, 08:59 PM UTC

Affected components

Vagaro Pro AppVagaro Clients App

Update timeline

  1. investigating Aug 21, 2024, 08:42 PM UTC

    We are currently investigating the issue.

  2. investigating Aug 21, 2024, 08:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 21, 2024, 08:59 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 21, 2024, 08:59 PM UTC

    We are continuing to investigate this issue.

  5. investigating Aug 21, 2024, 09:00 PM UTC

    We are currently experiencing a partial service interruption due to a technical issue with one of our partners. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

  6. resolved Aug 21, 2024, 09:20 PM UTC

    The issue is now resolved. Thank you for your continued patience.