Varago incident

Performance Issues

Minor Resolved View vendor source →

Varago experienced a minor incident on January 24, 2025 affecting Vagaro.com and Vagaro Pro App and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 08:49 PM UTC
Resolved
Jan 24, 2025, 09:30 PM UTC
Duration
40m
Detected by Pingoru
Jan 24, 2025, 08:49 PM UTC

Affected components

Vagaro.comVagaro Pro AppVagaro Clients AppCredit Card Processing

Update timeline

  1. investigating Jan 24, 2025, 08:49 PM UTC

    Some Vagaro customers are currently experiencing a slowdown/service interruption. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. monitoring Jan 24, 2025, 09:09 PM UTC

    There was a technical issue with one of our partners. A fix has been implemented, and we are currently monitoring the results.

  3. resolved Jan 24, 2025, 09:30 PM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.