Varago incident

Performance Issues

Minor Resolved View vendor source →

Varago experienced a minor incident on February 6, 2025 affecting Vagaro Pro App, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 09:16 PM UTC
Resolved
Feb 07, 2025, 01:47 AM UTC
Duration
4h 30m
Detected by Pingoru
Feb 06, 2025, 09:16 PM UTC

Affected components

Vagaro Pro App

Update timeline

  1. investigating Feb 06, 2025, 09:16 PM UTC

    Some Vagaro customers are currently experiencing a slowdown/service interruption. Our development team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. investigating Feb 06, 2025, 10:08 PM UTC

    Our development team is still actively working to resolve the current slowdown/service interruption some Vagaro customers are experiencing. We thank you for your patience and we apologize for any inconvenience.

  3. investigating Feb 06, 2025, 11:20 PM UTC

    Our development team is still actively working to resolve the current slowdown/service interruption some Vagaro customers are experiencing. We again thank you for your patience and we apologize for any inconvenience.

  4. investigating Feb 07, 2025, 12:48 AM UTC

    Our development team is still actively working to resolve the current slowdown/service interruption some Vagaro customers are experiencing. Thank you for your continued patience.

  5. resolved Feb 07, 2025, 01:47 AM UTC

    This incident has been resolved. We apologize for any inconvenience this may cause and thank you for your patience and understanding.