Vantage incident

Vantage FinOps Agent: some conversations are not available

Minor Resolved View vendor source →

Vantage experienced a minor incident on September 3, 2026 affecting Vantage Console (Vantage), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 08:16 PM UTC
Resolved
Sep 03, 2026, 08:28 PM UTC
Duration
11m
Detected by Pingoru
Sep 03, 2026, 08:16 PM UTC

Affected components

Vantage Console (Vantage)

Update timeline

  1. investigating Sep 03, 2026, 08:16 PM UTC

    We are seeing elevated error reports about some conversations with Scout not being available. We have identified the cause of an issue and will be deploying a fix shortly

  2. resolved Sep 03, 2026, 08:28 PM UTC

    We have deployed a change to resolve the issues, have confirmed the FinOps Agent is now working, and are closing this issue