Vanta had 59 outages in the last 2 years totaling 216h 46m of downtime — averaging 2.4 incidents per month.
There were 59 Vanta outages since August 21, 2025 totaling 216h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue some customers will see 5xx pages on Vanta as Cloudflare is having issues. . Our team is has deployed a fix, and are monitoring the issue.
We are continuing to monitor for any further issues.
This incident has been resolved, and Vanta should be functioning as expected.
We have identified an issues impacting Auditors' functionality when trying to delete evidence. Our team is investigating the root cause and will provide an update as soon as possible.
A fix has been implemented, and our team is monitoring the fix.
We are continuing to monitor for any further issues.
This incident has been resolved, and Auditor should be able to delete evidence again.
We have identified an issue impacting Auditors' ability to post comments on evidence within audits. Our engineering team is actively working on a fix, and we will share updates as soon as they are available.
We've deployed a fix and have confirmed auditors can post comments again.
We have identified an issue where users may see stale or incorrect test data relating to Jira Tasks. Our team is investigating the root cause and will provide an update as soon as possible.
Vanta engineers have implemented a fix. We are monitoring the behaviour and will continue to provide updates as they become available.
This incident has been resolved, and the test data relating to Jira Tasks should be functioning as expected. Test history will also be invalidated for the time the associated tests were erroneously failing.
We have identified an issue with GSuite users syncing and are deploying a fix. GSuite users are expected to be synchronised automatically.
Some users may be missing users synchronized from Gsuite. We deployed a fix for the Gsuite integration, and are re-synchronizing all impacted accounts. Users will be automatically restored when this process completes.
All of the missing users from Google Workspace(GSuite) should now be restored on the People page. The Engineering team is currently actively working to restore links to HR accounts and Access accounts. We will continue to keep you updated on our progress towards complete resolution.
The Engineering team has successfully re-linked HR accounts and is currently actively working to restore links to Access accounts.
This incident has been resolved. HR users and accounts have been restored.
We have identified an issue where the Vanta web app is failing to load pages. Users may encounter a "Something went wrong" error in various parts of the product. This is affecting all customers. Our team is investigating the root cause and will provide an update as soon as possible.
We've identified a likely root cause of the issue and are working on restoring.
A fix has been implemented and we are monitoring the results. Users affected will need to perform a hard refresh of their browser. Steps to perform a hard refresh can be found here: https://filecamp.com/support/problem-solving/hard-refresh/
This incident is now resolved. Affected users will need to perform a hard refresh of their browser. Steps to perform a hard refresh can be found here: https://filecamp.com/support/problem-solving/hard-refresh/ If hard refreshing the browser does not work, they will need to clear cache. Steps to clear browser cache can be found here. https://help.vanta.com/en/articles/11345877-clearing-your-browsers-cache-and-cookies
We have identified an issue where attempting to access and view custom policies results in an error. Our team is investigating this now and will post additional updates when available. Our team is investigating the root cause and will provide an update as soon as possible.
This incident has been resolved, and custom policies should be accessible again.
We encountered a usage limit with one of our LLM providers resulting in service disruption to Vanta AI features Our team is investigating the root cause and will provide an update as soon as possible.
This incident has been resolved.
We have identified an issue where intermittently an error will surface when navigating the Vanta app. Our team is investigating the root cause and will provide an update as soon as possible.
This incident has been resolved.