Vanilla Forums incident

Outages affecting limited number of communities hosted on San Francisco Datacenter

Major Resolved View vendor source →

Vanilla Forums experienced a major incident on May 11, 2021 affecting VexxHost Canada Central Corporate Plan Communities, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 05:07 AM UTC
Resolved
May 11, 2021, 01:23 PM UTC
Duration
8h 16m
Detected by Pingoru
May 11, 2021, 05:07 AM UTC

Affected components

VexxHost Canada Central Corporate Plan Communities

Update timeline

  1. identified May 11, 2021, 05:07 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 11, 2021, 05:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 11, 2021, 01:23 PM UTC

    This incident has been resolved.