Vanilla Forums incident

SJC Datacentre Intermittent Outages

Major Resolved View vendor source →

Vanilla Forums experienced a major incident on December 11, 2021 affecting VexxHost Canada Central Corporate Plan Communities, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2021, 01:05 PM UTC
Resolved
Dec 11, 2021, 01:47 PM UTC
Duration
41m
Detected by Pingoru
Dec 11, 2021, 01:05 PM UTC

Affected components

VexxHost Canada Central Corporate Plan Communities

Update timeline

  1. investigating Dec 11, 2021, 01:05 PM UTC

    We are currently investigating this issue.

  2. identified Dec 11, 2021, 01:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 11, 2021, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 11, 2021, 01:47 PM UTC

    This incident has been resolved.