Vanilla Forums incident

Network outage affecting some hosted communities in SJC - US datacenter

Major Resolved View vendor source →

Vanilla Forums experienced a major incident on January 14, 2022 affecting VexxHost Canada Central Corporate Plan Communities, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2022, 06:39 AM UTC
Resolved
Jan 14, 2022, 06:48 AM UTC
Duration
8m
Detected by Pingoru
Jan 14, 2022, 06:39 AM UTC

Affected components

VexxHost Canada Central Corporate Plan Communities

Update timeline

  1. investigating Jan 14, 2022, 06:39 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 14, 2022, 06:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2022, 06:48 AM UTC

    This incident has been resolved.