Vanilla Forums incident

Major networking disruption in our YUL1 datacenter

Critical Resolved View vendor source →

Vanilla Forums experienced a critical incident on February 14, 2023 affecting VexxHost Canada Central Corporate Plan Communities, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 08:38 AM UTC
Resolved
Feb 14, 2023, 10:54 AM UTC
Duration
2h 16m
Detected by Pingoru
Feb 14, 2023, 08:38 AM UTC

Affected components

VexxHost Canada Central Corporate Plan Communities

Update timeline

  1. investigating Feb 14, 2023, 08:38 AM UTC

    At 3:00 AM EST, a major network disruption is causing intermittent outages for our customers. We are investigating.

  2. identified Feb 14, 2023, 10:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 14, 2023, 10:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2023, 10:54 AM UTC

    This incident has been resolved.