Vanilla Forums incident

Some Vanilla Sites are Unavailable

Critical Resolved View vendor source →

Vanilla Forums experienced a critical incident on September 19, 2023 affecting VexxHost Canada Central Corporate Plan Communities, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2023, 04:27 PM UTC
Resolved
Sep 19, 2023, 04:53 PM UTC
Duration
26m
Detected by Pingoru
Sep 19, 2023, 04:27 PM UTC

Affected components

VexxHost Canada Central Corporate Plan Communities

Update timeline

  1. investigating Sep 19, 2023, 04:27 PM UTC

    Some Vanilla sites are unavailable. We are investigating the issue.

  2. resolved Sep 19, 2023, 04:53 PM UTC

    This incident has been resolved. Full functionality has been restored. The teams will investigate root cause to determine the timeline and affected customers.