Vanilla Forums incident

Queue Performance in Canada / Montreal datacenters is degraded

Minor Resolved View vendor source →

Vanilla Forums experienced a minor incident on January 26, 2024 affecting VexxHost Canada Central Webhooks & Queue System, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2024, 06:32 PM UTC
Resolved
Jan 26, 2024, 08:26 PM UTC
Duration
1h 53m
Detected by Pingoru
Jan 26, 2024, 06:32 PM UTC

Affected components

VexxHost Canada Central Webhooks & Queue System

Update timeline

  1. identified Jan 26, 2024, 06:32 PM UTC

    Queued jobs such as webhooks, recording of analytics, and sending of email notifications may delayed by up to 30 minutes.

  2. monitoring Jan 26, 2024, 07:27 PM UTC

    We've added additional capacity to this queue system and the backlog is being cleared. Delays are down to ~5 minutes. We will monitor until everything is caught up.

  3. resolved Jan 26, 2024, 08:26 PM UTC

    This incident has been resolved.