Vanilla Forums experienced a major incident on February 4, 2024 affecting VexxHost Canada Central Corporate Plan Communities, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
VexxHost Canada Central Corporate Plan Communities
Update timeline
- investigating Feb 04, 2024, 03:21 AM UTC
We're in contact with our hosting provider and actively investigating. Some VMs have become unreachable. Control plane suspected.
- monitoring Feb 04, 2024, 03:31 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 04, 2024, 03:38 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 04, 2024, 03:50 AM UTC
Systems are stable again. Provider is investigating the cause of the network issues.