Vanilla Forums incident

Queue Server Outage

Minor Resolved View vendor source →

Vanilla Forums experienced a minor incident on February 7, 2024 affecting VexxHost Canada Central Webhooks & Queue System, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 02:47 PM UTC
Resolved
Feb 07, 2024, 04:15 PM UTC
Duration
1h 27m
Detected by Pingoru
Feb 07, 2024, 02:47 PM UTC

Affected components

VexxHost Canada Central Webhooks & Queue System

Update timeline

  1. identified Feb 07, 2024, 02:47 PM UTC

    The worker servers that execute jobs in our queue service are currently degraded and not processing jobs. Expect delays with webhooks and addition of new records into search.

  2. monitoring Feb 07, 2024, 03:19 PM UTC

    We've resolved the issue and the queue is processing jobs again. We currently adding additional capacity and monitoring the situation.

  3. resolved Feb 07, 2024, 04:15 PM UTC

    This incident has been resolved.