Vanilla Forums incident

Performance degradation in our Montréal (YUL) datacenter

Major Resolved View vendor source →

Vanilla Forums experienced a major incident on March 10, 2024 affecting VexxHost Canada Central Corporate Plan Communities, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2024, 03:00 PM UTC
Resolved
Mar 10, 2024, 07:04 PM UTC
Duration
4h 4m
Detected by Pingoru
Mar 10, 2024, 03:00 PM UTC

Affected components

VexxHost Canada Central Corporate Plan Communities

Update timeline

  1. investigating Mar 10, 2024, 06:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2024, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 10, 2024, 06:55 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 10, 2024, 07:04 PM UTC

    This incident has been resolved.