Vanilla Forums experienced a minor incident on April 15, 2024 affecting VexxHost Canada Central Corporate Plan Communities, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
VexxHost Canada Central Corporate Plan Communities
Update timeline
- investigating Apr 15, 2024, 04:10 PM UTC
Support teams are investigating an outage affecting search services for some customers.
- monitoring Apr 15, 2024, 04:52 PM UTC
A fix has been implemented and we are no longer seeing errors for customers using the search service. Support teams are continuing to monitoring the results.
- resolved Apr 15, 2024, 06:29 PM UTC
Support is closing this as an active issue, but we will continue to monitor.