Vanilla Forums incident

Site Outages

Critical Resolved View vendor source →

Vanilla Forums experienced a critical incident on June 10, 2024 affecting VexxHost Canada Central Corporate Plan Communities and Support Forum, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 08:50 PM UTC
Resolved
Jun 10, 2024, 09:17 PM UTC
Duration
27m
Detected by Pingoru
Jun 10, 2024, 08:50 PM UTC

Affected components

VexxHost Canada Central Corporate Plan CommunitiesSupport Forum

Update timeline

  1. investigating Jun 10, 2024, 08:50 PM UTC

    Infrastructure update causing global site instability. We are investigating the isse.

  2. investigating Jun 10, 2024, 08:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 10, 2024, 09:01 PM UTC

    We have identified the issue and are pushing a fix now.

  4. monitoring Jun 10, 2024, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 10, 2024, 09:15 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 10, 2024, 09:17 PM UTC

    This incident has been resolved.