Vanilla Forums incident

Degraded Performance In YUL1 Webhooks & Queue System

Major Resolved View vendor source →

Vanilla Forums experienced a major incident on July 8, 2024 affecting VexxHost Canada Central Webhooks & Queue System, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 06:16 PM UTC
Resolved
Jul 08, 2024, 10:59 PM UTC
Duration
4h 42m
Detected by Pingoru
Jul 08, 2024, 06:16 PM UTC

Affected components

VexxHost Canada Central Webhooks & Queue System

Update timeline

  1. identified Jul 08, 2024, 06:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 08, 2024, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 08, 2024, 08:04 PM UTC

    We are currently investigating this issue.

  4. investigating Jul 08, 2024, 08:06 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jul 08, 2024, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 08, 2024, 09:49 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 08, 2024, 10:59 PM UTC

    This incident has been resolved.