Vanilla Forums incident

Search & Job Queue Outage

Major Resolved View vendor source →

Vanilla Forums experienced a major incident on May 13, 2025 affecting VexxHost Canada Central Webhooks & Queue System, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 01:55 PM UTC
Resolved
May 13, 2025, 05:01 PM UTC
Duration
3h 6m
Detected by Pingoru
May 13, 2025, 01:55 PM UTC

Affected components

VexxHost Canada Central Webhooks & Queue System

Update timeline

  1. investigating May 13, 2025, 01:55 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2025, 02:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2025, 03:40 PM UTC

    Webhooks, notifications, and automation rules will be delayed by 2-3 hours.

  4. resolved May 13, 2025, 05:01 PM UTC

    This incident has been resolved.