Validic experienced a major incident on June 12, 2025 affecting API and Fitbit, lasting 18h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:52 PM UTC
Google is currently experiencing issue with their authentication services. This can affect any service that uses Google authorization for users to log in, including Fitbit. This is not a Validic issue. Validic will monitor this issue and provide updates here as they are available. Google is tracking this issue here: https://status.cloud.google.com/regional/americas
- investigating Jun 12, 2025, 06:58 PM UTC
We are also seeing possible delays in the delivery of Fitbit user data as a result of this outage.
- investigating Jun 12, 2025, 08:03 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 08:05 PM UTC
As an update here, Validic is finding that this outage is potentially affecting the delivery of data from more sources than just Fitbit. You may see delays receiving user data from potentially any data source at this time. Validic is continuing to closely monitor this.
- resolved Jun 13, 2025, 01:14 PM UTC
This incident has been resolved.